Looking for candidates based in the Philippines 🇵🇭
Position: Email Specialist
Work hours: 9:00 AM - 6:00 PM Melbourne Time
Compensation: AU$2,000-AU$2,500/month

At RunRemote our mission is to help connect the top-rated remote talent with the world's best job opportunities. Our key markets and clients are located in the US, AUS, UK & Canada just to name a few. All of our roles are full-time and 100% remote, cutting out the daily commute, and providing top-rated talent with the best job opportunities all from the comfort of their home. 

About our client:

Our client is a leading email and marketing automation consultancy that works with brands to create deeper and more personalised connections with their community. Our client utilise the world’s leading email and CRM solutions, combined with a strong ability to combine data, design, and automation, to create outsized returns for our brands with email.

About the role

As an Email Marketing Strategist, you will manage the end-to-end delivery of email marketing campaigns for clients, overseeing project timelines, internal teams, and client relationships. You’ll develop tailored strategies, leveraging data and eCommerce metrics to drive sales and optimize email flows, templates, and deliverability. You’ll work closely with clients to ensure their business needs are met, provide strategic insights, and identify upselling opportunities. With strong project management, communication, and leadership skills, you'll ensure every email campaign is executed flawlessly while driving measurable results and enhancing client success.

Responsibilities:

• Manage the delivery of key email marketing services to the client - on time & on budget (email automation flow build).
• Manage the internal teams (e.g. scripting or design) with tasks and deliverables required to complete a client project or campaign.
• Deliver a concise and considered email marketing strategy to the client that addresses their key business & customer needs.
• Have a strong understanding of key eCommerce and email metrics that allow for clear recommendations to improve sales performance.
• Have a strong understanding of the anatomy of a great email (script, images, mobile design, deliverability).
• Have the ability to clearly explain key email marketing concepts to our clients when questions are raised.
• Be able to upsell our email services when a clear client need has been identified, engaging with the client to help them understand the need.
• Run customer email journey mapping sessions to outline the structure of proposed flows.
• Understand the key levers in email deliverability and have the ability to recommend strategies to improve inbox placement.
• Setting up new client accounts in Klaviyo or other major email service providers ESPs).
• Migrating data and templates from existing ESP.
• Integrating with the client’s e-commerce platform.
• Creating key customer segments.
• Email template testing (Email on Acid).
• Building & populating email flows and sign-up forms.
• Email flow testing.
• Client reviews and approvals.
• Building preference pages.
• Campaign ideation and email campaign management.

Requirements:

• Minimum of 5 years of experience as an Email Specialist.
• 2-3 years of agency experience is required.
• Prior experience in an e-commerce environment is preferred.
• Minimum of 5 years of hands-on experience with Klaviyo.
• Familiarity with design tools like Figma.
• Email Platforms: It is expected that you have knowledge of the main email platforms - HubSpot, MailChimp, Klaviyo - or have experience with email platforms that allows you to easily navigate any email service provider.
• Data: To build a strong strategy you need to understand the key principles of email marketing data. We expect an understanding of engagement metrics, behavioral metrics, and profile data to build a logical, and robust email marketing strategy to drive incremental revenue. Remember, every strategy recommendation by the client must be accompanied by data or a success metric.
• Project Management: You can effectively manage internal and external tasks by their due date and concurrently manage the expectations of the client with clear and concise communication.
• People Skills: You’re going to be talking and interacting with people all day. Being a natural rapport builder is going to hedge your bets of success (this DOESN’T mean you have to be an extrovert).
• Integrity: Be someone who follows through with what you say. Be honest with
  clients and don’t over-promise.
• Leadership: Always lead clients to the best decision for them even if that decision is outside of their comfort zone. Take a stand for what’s best for people.
• Lead the engagement: We are the experts in email. We drive all of our creative output from a detailed strategy. We never create without first agreeing on the strategy with the client.
• Hunger & work ethic: This is not an easy job, but it pays well. To earn the income that’s possible for you here, you must be willing to put in hours honing your craft and doing everything you can to generate opportunities and close them. You must be hungry.
• Proactivity: Wherever you are in relation to your deadlines, you must know why. If you’re ahead, you must know what you’re doing well and what needs to be reinforced. If you’re behind, you must have the awareness to know why you're behind. Proactive behavior will create awareness. And your awareness will allow you to adjust your behavior to get the results.
• Attention to detail: You will ensure every email, strategy, or project management task is reviewed and corrected before sharing internally or externally.

Benefits:

• $50 Internet Allowance
• $50 HMO allowance
• 20 days Paid Time Off