Looking for candidates from the Philippines 🇵🇭
Position: Account Manager
Work hours: 8:00AM - 5:00PM Philippine Time

At RunRemote our mission is to help connect the top-rated remote talent with the world's best job opportunities. Our key markets and clients are located in the US, AUS, UK & Canada just to name a few. All of our roles are full-time and 100% remote, cutting out the daily commute, and providing top-rated talent with the best job opportunities, all from the comfort of their home. 

About the role
The Account Manager will own the client relationship journey from the first discovery call through to candidate placement. You will represent RunRemote with professionalism and warmth, build strong rapport with clients, manage expectations, and ensure smooth delivery of recruitment projects.

This role combines client relationship management, project coordination, and strategic communication, requiring someone with outstanding organisational skills, attention to detail, and emotional intelligence.

Responsibilities:

• Participate in client discovery calls alongside the CEO, asking thoughtful questions to uncover requirements, build trust, and establish rapport.
  
• Review job descriptions and briefs prepared by recruiters to ensure alignment with client expectations.
  
• Serve as the primary point of contact for assigned clients, maintaining strong, trust-based relationships.
  
• Collaborate closely with recruiters, providing feedback, reviewing shortlisted candidates, and ensuring client expectations are met.
  
• Manage multiple recruitment projects at once with strong attention to timelines, follow-ups, and quality control.
  
• Step in to support recruitment operations when needed and assisting with screening, scheduling, or client updates.
  
• Confidently handle unforeseen client situations with professionalism.
• Maintain exceptionally high standards of communication, making sure every message, document, and interaction should reflect clarity, confidence, and polish.
  
• Promote collaboration and uphold RunRemote’s culture of quality, initiative, and high performance.

Requirements:

• At least 5 years of experience as an Account Manager or Customer Success. 
• Excellent English communication skills both written and verbal. 
  
• High attention to detail and strong organisational skills; able to manage multiple priorities with precision.
  
• Proven experience in project management and client retention. 
  
• Strong interpersonal and rapport-building skills. 
  
• Strategic thinker who can prioritise effectively and make sound decisions under pressure.
• Calm and adaptable under pressure, able to respond quickly to changing situations.
• Collaborative team player with a “no job too small” mindset, willing to jump in and assist others as needed.
  
• High personal standards of quality, professionalism, and presentation.
• Thrives in dynamic start-up environments with evolving systems and processes.

Nice to have:

• Experience in recruitment or talent acquisition.
  
• Background in client growth, or account expansion.
• Familiarity with ATS or CRM systems, or recruitment-related workflows.
  

Benefits (Inclusive in the given salary range):

• $50 Internet Allowance
• $50 HMO allowance
• 20 days Paid Time Off