Looking for Filipino (Philippines-based) candidates 🇵🇭
Position: HubSpot Platform Specialist
Work hours: 9:00 am to 6:00 pm Brisbane, Australia time
Compensation range: US$1,800 - US$3,000/month

At RunRemote our mission is to help connect the top-rated remote talent with the world's best job opportunities. Our key markets and clients are located in the US, AUS, UK & Canada just to name a few. All of our roles are full-time and 100% remote, cutting out the daily commute, and providing top-rated talent with the best job opportunities all from the comfort of their home. 

About our client
Our client is a leading revenue operations and growth marketing agency dedicated to helping businesses achieve scalable growth. They specialise in providing comprehensive solutions, including marketing automation, revenue operations, development services, and more, to ensure our clients reach their full potential.

About the role
As a HubSpot Platform Specialist, you will be responsible for implementing, maintaining, and optimising the HubSpot platform across Marketing, Sales, and Service Hub. Your expertise will ensure that our clients fully leverage the capabilities of HubSpot to achieve their business goals. You will also play a critical role in training clients, helping them maximise the adoption and effectiveness of the HubSpot platform.

Responsibilities:

HubSpot Implementation and Optimisation

• Implement and configure HubSpot for new clients, ensuring seamless integration with their existing systems.
• Optimise HubSpot usage across Marketing, Sales, and Service Hub to drive client success.
• Develop and execute strategies for clients to utilise HubSpot effectively to meet their business objectives.

Client Training and Support

• Conduct online training sessions via Zoom and Google Meet to educate clients on HubSpot features and best practices.
• Provide ongoing support and troubleshooting to ensure clients are fully utilising HubSpot's capabilities.
• Develop training materials and documentation to support client learning and adoption.

Strategic Consultation

• Work closely with clients to understand their business goals and provide strategic guidance on leveraging HubSpot to achieve these goals.
• Analyse client data to provide insights and recommendations for improving HubSpot utilisation and performance.
  

Collaboration and Communication

• Collaborate with internal teams, including marketing, sales, and development, to ensure cohesive and integrated solutions for clients.
• Communicate effectively with clients and internal stakeholders to manage expectations and deliver results.
  

HubSpot Administration & Management

• Oversee the configuration, implementation, and optimisation of all HubSpot Hubs (Marketing, Sales, Service, CMS, and Operations).
• Manage user roles, permissions, and overall system governance.

Marketing Hub Management

• Build and optimise automated marketing workflows, email campaigns, landing pages, and lead nurturing sequences.
• Set up lead scoring models and ensure smooth integration with sales processes.
• Manage website content and SEO using the HubSpot CMS.

Sales Hub Support

• Implement and optimise pipelines, deal stages, lead routing, and automation workflows.
• Assist in setting up playbooks, sequences, and automation for sales efficiency.
• Ensure data hygiene and CRM best practices are maintained.

Service Hub Implementation

• Configure and optimise ticketing systems, knowledge bases, and customer feedback tools.
• Automate customer service workflows and chatbot functionality.
• Support customer success initiatives with data-driven insights.

Operations Hub (RevOps) & Data Management

• Ensure proper data syncing across different tools and platforms.
• Manage workflows to automate and optimise operations.
• Monitor and improve reporting dashboards, data integrity, and integrations.

HubSpot Integrations & Technical Support

• Configure and maintain integrations with third-party tools such as Salesforce, Slack, Zoom, and other business applications.
• Troubleshoot and resolve HubSpot-related technical issues.
• Work with developers when necessary to implement API-based integrations.

Training & Best Practices

• Provide ongoing support and training to internal teams on HubSpot best practices.
• Stay updated on HubSpot’s latest features, updates, and industry trends.
• Develop and maintain internal documentation and standard operating procedures (SOPs).

Analytics & Reporting

• Create and maintain reports and dashboards across different hubs to provide actionable insights.
• Analyse campaign performance, sales metrics, and customer service trends.
• Provide recommendations for improving key business processes based on HubSpot data.
  
  

Requirements: 

This role requires a strong technical understanding of HubSpot, problem-solving skills, and a proactive approach to optimising business processes.

• 3-5 years of experience in implementing, maintaining, and optimising HubSpot across Marketing, Sales, and Service Hub.
• At least 3 years of experience in a marketing/Hubspot agency. 
• Strong understanding of HubSpot's features and capabilities, with a proven track record of successful implementations.
• Excellent communication and interpersonal skills, with the ability to conduct effective training sessions and build strong client relationships.
• Proficiency with online training tools such as Zoom and Google Meet.
• Strong analytical skills and ability to use data to drive decision-making and strategy.
• Ability to manage multiple clients (6-7 clients) and projects simultaneously, with a focus on delivering exceptional results.
• Experience with other marketing automation tools (Zapier & make.com) and CRM platforms.
• Background in digital marketing, sales operations, or customer service.
• HubSpot certification(s) in Marketing, Sales, and Service Hub.

Benefits:

• $50 Internet Allowance
• $50 HMO allowance
• 20 days Paid Time Off